1. Is there any documentation that gives a good guideline for analyzing the output of the QRT tool? I have gathered data, but don't know what is a good vs. a bad value under some of the columns, and multiple entries in a columnm, etc.
I have checked out the administrator's guide, serviceability admin and system guides and have found nothing more than the basics thus far.
2. When a user presses the QRT button during a call, are the statistics for just that point in time logged? If so how do I get more statistics for the rest of the call? Can they leave QRT window up without pressing the exit softkey, or do they need to keep pressing the QRT softkey multiple times? If so does the info get logged as one entry with multiple lines in the QRT display, or are they all logged seperately.
1. Guidelines can be difficult to formulate. To kind of pull something out of the air, you should see less than 20ms average jitter if possible for high speed links, and loss should be as close to zero as possible although it does take 1% or so loss for problems to become audible.
2. Statistics for the entire call will be logged for that call leg, from any device that supports outputting CMR data. Unfortunately, a whole lot of gateways don't send CMR data. You should definitely get data from any skinny-based IP phone.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...