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Community Member

Question about Cisco 7940 ip phones

I always have the same problem with Cisco 7940 ip phones.

I only have direct access to one speed dial with the button near of the screen and I think that it isn't good because to get access to the rest speed dials I must to use short dials and I must to have it written in a paper to remember the number where I have each speed dial.

Is there any way to solve this problem?.

I use CCM 4.1.

Thanks, Carlos.

6 REPLIES
Community Member

Re: Question about Cisco 7940 ip phones

7940 by default will provide only 2 lines/1 line and 1 speed dial,If you need more I would suggest 7960 with a side car 7914.

You can add upto two side cars with 14 speed dials/lines on each.

Please rate if this is helpfull.

S.SHAREEF

Community Member

Re: Question about Cisco 7940 ip phones

I already knew what you were saying but I didn't want to change my Cisco ip phones.

I think there must be a way of accessing speed dials without changing Cisco ip phones.

Could it be possible?.

Thanks, Carlos.

Community Member

Re: Question about Cisco 7940 ip phones

We are experiencing the same problem. We want to deploy 7940 phones with a 7914 and cannot modify the phone template for the 7940 for more than the 2 lines. This is crazy because Cisco's website says that it dowes support 7914 with the 7940 Model phone.

Bronze

Re: Question about Cisco 7940 ip phones

From what I see, the 7914 only works on the 7960's and up. I don't see the 7940 listed. http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a008008883d.html

Bronze

Re: Question about Cisco 7940 ip phones

7914 should supports with 7940, 7960 and 7970. But in CCM4.1, I couldnt add phone button under 7940. I guess 7940 no longer suppot 7914.

After CCM 4.0, you have to create phone button template. For example, if you have one 7914 which has 14 buttons, then you have to create phone button template with additional buttons.

Under phone device, you can pick the new phone button template, and then select "Expansion Module Information" 7914 module.

Thanks

Please rate helpful post.

Ken

Re: Question about Cisco 7940 ip phones

I have heard a rumor that there is a way to make the 7914 work with the 7940, but I havent figured it out yet.

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