"Failed attempting to fetch default location ID"

[mbell]

When I do a search on "Delivery Locations" and click on a location that represents one of the remote Unity systems, I get a message back from IE saying "Failed attempting to fetch default location ID" and I cannot view that delivery location. Any ideas what may be happening here?

[lindborg]

Odd sounding error... which version of Unity are you running here? Same on the other Unity servers on the network?

Can you download the latest dbWalker version from here:

http://www.answermonkey.net/App_DirectoryWalker3.htm

and run it? Don't do any automatic fixes, just run it and see if you get any error output - in particular at the end it'll check all the local location objects and make sure the local location object ID matches in the global locations table - it could be something along these lines or it could be the System ID in the local registry isn't matching what's in the database (could happen with reinstalls/restores in some cases). We should probably start with the dbWalker output first and go from there.

[mbell]

We're running 3.1(5) in both servers. After some more looking, I found the error only happens when I try to open a Location that was learned from the Unity server at the other site. For example, if I am on Unity B and I try to open a Delivery Location that was created on Unity A, I get the error. If I go to Unity server A, I can open the Delivery Location just fine and do whatever I need to. I was just getting confused and trying to open the Location from the wrong Unity server. My mistake.