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New Member

"Forwarded to Voicemail" Display changes after 5 minutes

Have CCM 3.3(3) and Unity 4.0(2). When we press "CFwdAll" softkey and the the "messages" button (ie: the envelope) the display of the phone reads "Forwarded to Voicemail".

After about 5 minutes this changes to "Forwarded to 5000" which is the voicemail pilot number.

Can we disable this change somehow and have it always say voicemail? I have looked through a few Service Parameters and haven't found anything useful.

Cheers

John

6 REPLIES
Bronze

Re: "Forwarded to Voicemail" Display changes after 5 minutes

What load are you running? I just gave it a shot, and it works for me.

New Member

Re: "Forwarded to Voicemail" Display changes after 5 minutes

App Load ID is P00305000300, how long did you leave it?

Cheers

Bronze

Re: "Forwarded to Voicemail" Display changes after 5 minutes

It was well over an hour... Do you have an sr applied to CM?

New Member

Re: "Forwarded to Voicemail" Display changes after 5 minutes

Bizarre..... After a reboot it seems to be fixed? Any one got ideas here? Are we going to see this pop up again?

Cheers

Bronze

Re: "Forwarded to Voicemail" Display changes after 5 minutes

If it happened once, it may happen again.

If it happens again, capture a sniffer trace from before you push CFA until the text disappears. You can send it to dgrant@cisco.com.

New Member

Re: "Forwarded to Voicemail" Display changes after 5 minutes

Thanks for your help. I will keep an eye on it, and if it does I will forward it on.. It was go-live a couple of days ago and they are watching _everything_.

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