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Community Member

"No Hold Conferencing"

Hi,

Has anyone any experience of this ? Is it possible with a CallManager or ITS deployment ? We currently have this functionality from our Meridian, but are looking to relocate the people who use this function off-site and would like to us IP as we have a small-scale IPT infrastructure in place already.

Any information would be appreciated.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: "No Hold Conferencing"

CallManager Express (Formally ITS) does not support no hold conferencing today. As I understand it, no hold allows a conference call to be created without putting the first party on hold.

This feature has not been requested before, so we are not currently looking at adding this feature.

Thanks,

Ron Lewis

3 REPLIES
Cisco Employee

Re: "No Hold Conferencing"

Hi,

I am not sure how the "No Hold Conferencing" works with Meridian. Callmanager has two types of conferences native to the CallManager software.

Ad Hoc which is where a user puts a call on hold to conference in another user.

MeetMe which is where the conference initiator dials a pre-defined MeetMe conference number to start the conference. Then the remainder of the participants dial this number directly to join the conference.

HTH

Kev

Cisco Employee

Re: "No Hold Conferencing"

CallManager Express (Formally ITS) does not support no hold conferencing today. As I understand it, no hold allows a conference call to be created without putting the first party on hold.

This feature has not been requested before, so we are not currently looking at adding this feature.

Thanks,

Ron Lewis

Community Member

Re: "No Hold Conferencing"

Your understanding of no-hold is correct. Not sure if this is the correct forum for requesting a feature, but consider it requested.

Thanks,

Mark.

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