When someone is transferring to another extension via the voicemail system (i.e., in the corporate directory, and "dialing the extension of the person you wish to reach"), you do hear a "Transferring your call, please wait" from Unity, but then it's dead silence until A) someone picks up or B) their voicemail picks up. Is there any way of adding a ring-sound to this? Editing that "Transferring your call, please wait" WAV so the end of it has a few "rings" added maybe? Ideas? Thoughts? Suggestions? :)<br><br>Thanks, everyone.. as always, I really do appreciate the help!<br><br>Glenn<br><br>---<br>Glenn E. Sieb, System Administrator<br>Lumeta Corp. mailto:firstname.lastname@example.org<br>+1 732 357-3514 (V) <br>+1 732 564-0731 (Fax)
Well, you could add ringing to that prompt, but when the transfer really starts to happen, you're back into the silence scenario. Anytime a caller is put on hold during a Unity auto-attendant transfer, it is 100% responsibility of the switch to provide on hold courtesy or music to the held party. Unity has no data path back to that held channel. It's impossible to get there until the call is un-held.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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