cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
413
Views
0
Helpful
4
Replies

Receiving "Temp Fail" on IP Phones

chris.warren
Level 1
Level 1

We are getting a Temp Fail message occasionally on IP Phones. I've seen some threds out there referecing that this is an issue with the RTP stream, but does anyone know how to troubleshoot the issue? I've looked at our network and haven't seen any issues. I've turned trace logging up to "detail", but haven't found much in the logs.

4 Replies 4

adignan
Level 8
Level 8

Its not an issue with the RTP stream, but rather the "signalling" of that call.

Have you been able to narrow it down to any specific types of calls? For example, IP Phone > IP Phone calls, conference calls, IP Phone > Gateway calls, or IP Phone > Unity calls?

adignan - berbee

It's calls coming into our network as well as outbound calls. IP Phone to IP Phone seem to work fine.

Are you potentially having any high CPU utilization on your gateway? Speed/Duplex issues between voice gateway and the switch?

adignan - berbee

I didn't see any. That is originally what I thought.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: