Why not just use the "built-in" record prompts script? You call a CTI routepoint that is associated with PG user. It plays "To record a prompt, enter the prompt number followed by the # sign."
Record the prompt.
It is stored on the IVR server in C;\program files\wfavvid\prompts\user\en_us\recorded prompts.
Change the prompt number to the name of the wav file you want the script to play.
Otherwise try using Adobe Audition for a "high-end" (Read expensive) audio program. I use this to "tweak" recorded prompts to equalize audio levels, and to create ring tones for the phones. This is the "upgraded" replacement for cool edit.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...