Recording meet me conference

[hantonov42]

We are using meet me conference as an emergency bridge and I was requested for an option to record the conference for later analysis of the events.

Saw several products on the internet that use packet sniffing to record conversations but I'm hoping someone knows about a product that can be activated from a desktop and would use CTI or something similar without need to make connection to switch.

[Brandon Buffin]

If you use Unity for voicemail, one option is to use the Live Record functionality. This is built in to 4.0(5) and later and is available for 4.0(3) and 4.0(4). Take a look at the following link.

http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm

Hope this helps. If so, please rate the post.

Brandon