12-18-2005 09:25 AM - edited 03-13-2019 11:35 AM
Hi,
I am runnign 3.34 CCM, and I am wondering how can I record phone calls that occuring through my CCM.
Thanx in advance
12-18-2005 01:08 PM
Here are links to a few 3rd party partners that provide recording solutions.
Witness Systems
www.witness.com
Nice Systems
www.nice.com
Mercom
www.mercom.com
There is also a built-in feature in Unity 4.0(5) and later called Unity Live Record. It allows you to perform on-demand recording using Unity. Here's a link.
http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm
Hope this helps.
Brandon
12-18-2005 04:24 PM
Besides these big players check out this one:
http://www.call-replay.com/
Chris
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