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New Member

recover deleted messages - VM only

I am wondering how to recover a message or messages deleted by users in a voice mail only environment. They are running Exchange 2K and Unity 3.1.3.

Is the message kept in a default folder somewhere?

Thanks

2 REPLIES
Cisco Employee

Re: recover deleted messages - VM only

The messages are kept in the deleted items folder, you can get at them with an Outlook client, which is the easiest way to go about this.

The upcoming Message Store Manager will include an option for moving deleted items back into the inbox for users you select which will make this a bit easier for VM only sites not using Outlook...

New Member

Re: recover deleted messages - VM only

If the Unity System has been configured to place deleted voicemail in the Deleted Items folder of the mailbox ... then all deleted VMs are placed in the mailbox's deleted items.

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