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Recovering voice messages

Can the messages be recovered after the user select 3 to delete the voice message from the phone?<br><br>Thanks,<br>-Monty-<br><br>

1 REPLY
Anonymous
N/A

Re: Recovering voice messages

Depends on the Class of Service settings that user is associated with. You can select to have messages deleted entirely when a user deletes them over the phone or you can select to have those messages sent to the deleted items folder (i.e. as Outlook works). You'll find this option as a checkbox on the Messages page in the class of service section of the SA.

If that user is moving their deleted voice messages to the deleted items folder you can go fish them back out using Outlook. If not, they are gone.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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