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Red Phone E-mail icon in outlook on new voice messages.

I'm at a customer site that would like to have the red phone icon displayed for voice messages. They have Unity 4.0(2) UM. This is the only item that they believe is not working correctly. They are licensed for UM however they don't have TTS licensed. I have never seen the different icons show in exchange. BTW, they are not downloading their messages via pop or imap, they access the server as exchange users. Any and all help would be appreciated.

Thanks,

Cedric Milan

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Re: Red Phone E-mail icon in outlook on new voice messages.

If you use the ViewMail for Outlook client, voicemail messages will have a special icon instead of the usual envelope for email. It's not a "red phone", but it is clearly indicative of it being a voicemail rather than an email. I've never seen a red phone icon, so I'm not sure where you would get that. Even "urgent" voicemails get tagged with the regular icon and the separate, standard red '!' for urgent email.

Pick up a copy of the VMO plugin here:

http://www.cisco.com/cgi-bin/tablebuild.pl/unity-vmo

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