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redirect from AA to voicemail on CUE 2.3.1

Hi,

CME 4.0 and CUE 2.3.1

Currently, I have a working config (CUE 2.2.2) that redirects from AA to a voicemail. AA script redirects to a dummy extension and this extension forwards all to voicemail pilot.

I am trying to use the same on CUE V2.3.1 and it fails allways.

Any ideas or workarounds?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: redirect from AA to voicemail on CUE 2.3.1

What IOS version are you using and what transfer method in CUE ("show ccn subsystem sip")?

I assume that if you call that dummy extension from an ip phone it works?

Note that if you really want to go straight to a user's voicemail box from a script, the better way to do it is to the following:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml#update

1 REPLY
Cisco Employee

Re: redirect from AA to voicemail on CUE 2.3.1

What IOS version are you using and what transfer method in CUE ("show ccn subsystem sip")?

I assume that if you call that dummy extension from an ip phone it works?

Note that if you really want to go straight to a user's voicemail box from a script, the better way to do it is to the following:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml#update

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