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Registration Rejected: Error DBConfig Error Message

I have a remote user with an 870 router that can't get her 7941 to register. It appears to register in CM, but never fully comes up on the users end. Running CM version 6.1.2.1000-13

Thanks, Chet

3 REPLIES

Re: Registration Rejected: Error DBConfig Error Message

sounds like you have added the wrong phone type in CUCM

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Re: Registration Rejected: Error DBConfig Error Message

You either have the wrong phone type or mac address possibly. Is the phone connected through a VPN? If so, there could be something wrong with that configuration.

New Member

Re: Registration Rejected: Error DBConfig Error Message

How are you trying to register it I mean is it autoregistration or manually adding mac-address?

You might also want to check licence unit report to make sure you are not running out of licenses

Also check under CallRouting--->route plan report --->unassigned DN

Delete all unassigned DN with the extension and ses if it helps

Also verfiy if database replication is working fine.

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