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Regsitration of IP Phones

vmgng3077
Level 1
Level 1

In my CallManeger Express 3.2 only my phone 7905G is registrating OK! All other phones 7940 or 7912 are geting a valid IP (I can see it by checking the phone menu and I can ping them from the router), but they stop with the message "Configuring IP" and they do not go on.

Can you help me.

1 Accepted Solution

Accepted Solutions

Zin.Karzazi
Level 5
Level 5

IP-Phone: Go to Setting->Status > Network Status see what status message do you get?

Is the port of your switch configured for the proper Voice VLAN?

are u using DHCP? delete the DHCP release and retry

Delete the user profile/Phone Device and recreate them.

you can also sniff your IP-Phone with ethereal and show what it is missing.

Karzazi

View solution in original post

2 Replies 2

Zin.Karzazi
Level 5
Level 5

IP-Phone: Go to Setting->Status > Network Status see what status message do you get?

Is the port of your switch configured for the proper Voice VLAN?

are u using DHCP? delete the DHCP release and retry

Delete the user profile/Phone Device and recreate them.

you can also sniff your IP-Phone with ethereal and show what it is missing.

Karzazi

Thank I have solved the problem.

It was missing option 150 pointing to the router.

Victor