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New Member

Reimporting users who were a member of Ex2k from One Unity to another

We have got a DC and Ex2k in navtive mode, There is a Unity server of that ex2k. All the users MB reside on ex2k. We want to add a new Unity server to the environment and retire the old one. When using the AVimport tool we can not see the users to import. In the ex5.5 world we had to go to raw mode and set the allow rich text format and Custome property 11,14 etc......

How do we do this in EX2k so avimport can see these users...

Sean Poure

Re: Reimporting users who were a member of Ex2k from One Unity t

With Cisco Unity Release 4.0(1), a new tool has been developed to import users .The tool is Cisco Unity Bulk Import wizard.This replaces the earlier tools,

* Cisco Unity Import Utility (also known as AvImport)

* External User Import Utility

More details on this in the following document.

Cisco Unity

Release Notes for Cisco Unity Release 4.0(1)

New Member

Re: Reimporting users who were a member of Ex2k from One Unity t

With Exchange 2K , you can use the ADSI edit utility to manual edit the properties. ADSI Edit is a part on the Windows 2000 Support tools that are available on the Windos 2000 Server CD


The solution is to delete, from the subscribers, all remaining Unity properties from the previous Unity installation, while leaving the Exchange subscriber alone. The messages will be kept in each Exchange subscriber's In Box. These subscribers will be recreated in Unity. All of their settings and greetings will also be recreated, and not retained.

Unity 3.x Connected to Exchange 2000

Install the ADSIEdit utility (included in the Windows 2000 server CD) on the Unity system.

To install the ADSIEdit utility on your system, you need to install the support tools from the Windows 2000 CD. This is located at :\SUPPORT\TOOLS\setup.exe.

Copy adsiedit.exe and adsiedit.dll into a folder on the Unity system. The folder should be named c:\adsiedit\.

Register adsiedit.dll by running regsvr32.exe c:\adsi\adsiedit.dll after the c:\winnt\system32 command prompt.

Once ADSIEdit is installed, double-click adsiedit.msc to open it.

Expand the folders to find the location of the users.

The users are most likely located in the Domain NC [], CN Users dc= dc=com folder.

Select the subscriber that you want to delete from the previous Unity database.

The subscriber will show up as CN=1st Name Last Name.

Right-click on the selected subscriber and choose Properties.

Select which properties should be set to Optional.

From the Select which Property to View list, select ciscoEcsbuUMLocationObjectId.

Click the Clear button.

Values will be dimmed with a value of not set.

Click Apply and close this subscriber's Properties window.

Navigate backward to the Domain NC [...] folder.

Right-click the folder and select Update Schema Now.

Right-click again on the Domain NC […] folder and select Refresh.

You should now be able to import this Exchange subscriber into the new Unity software.


( )

Hope this helps


Cisco Employee

Re: Reimporting users who were a member of Ex2k from One Unity t

The Easiest Way is to Use a tool called Remove Subscriber Properties which can be downloaded from CCO or

Read me file and Video training is available on the same page.


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