Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Remote Hookswitch Control CUCM5.1

Hello - I am trying to configure a 7965G to use a bluetooth headset. I see these instructions for enabling the feature but cannot find the setting in the Device Configuration area of CM. Any ideas?

Wireless Headset Remote Hookswitch Control

"...By default, the wireless headset remote hookswitch control feature is disabled. You can enable it through the Cisco Unified Communications Manager Administration application. To do so, choose Device > Phone and locate the phone you want to modify. In the Phone Configuration window for the phone, select Enable for the Headset Hookswitch Control option."

Thanks!

1 REPLY
Hall of Fame Super Red

Re: Remote Hookswitch Control CUCM5.1

Hi Ellen,

This rather new feature does not seem to be available in all CCM Versions. I was recently working with a fellow NetPro who was running 4.1(3) with the latest SR. The Headset Hookswitch Control option was not available for him either. It is working in our 4.2(3)sr3.

It seems like this is not available in 4.1 or 5.1 but does work in 4.2 and 6.x

Hope this helps!

Rob

240
Views
0
Helpful
1
Replies