Remove Messages Softkey in CCME ?

[paolo bevilacqua]

How do you do that ?

[thisisshanky]

Messages button is not a softkey its a hard button. Not sure what exactly you are trying to do ?

[paolo bevilacqua]

I should have said that, I mean the softkey on the 7912 phone.

[thisisshanky]

You can customize softkeys on phones using ephone-template command. But i dont think it gives an option to remove the messages softkey.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a0080611350.html#wp1058064

Sankar.

[rossporubski]

messages is a hardkey. Take a look here.

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7960/addprot/mgcp/appdevgd/bxtml.htm

****EDIT****

Scroll down into the middle

[paolo bevilacqua]

There is no option for messages softkey in the softkey command.

So how do you remove that ? manipulating XML files ?

[rossporubski]

Soft keys are the pretty pictures on the display. Hardkeys are the keys built into the phone. Messages is a hardkey.

[paolo bevilacqua]

Have you ever seen a 7912G ?

http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a00801739c0.html

Messages is definitely a softkey.

[thisisshanky]

Ross,

The phone in question is a 7912. 7902/7905/7912 have messages button as a soft key.