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New Member

Replace "Main Screen"

Is it possible to change, or add any additional buttons to the phone screen when it is not in an idle state? I know that it's possible to have an idle-url and add buttons and customize that way, but I was wondering if it's possible to change the main screen, if not is it possible that it might be in a future release?


  • Other Collaboration Voice and Video Subjects
New Member

Re: Replace "Main Screen"

The buttons on the "main screen" as you say, cannot be customized. These control the phone in the call plane, the services plane softkeys you can customize. No plans that I am aware of to change this in the near future.

New Member

Re: Replace "Main Screen"

Actually those softkeys can be customized to some extent using the Softkey Templates in CCM 3.3. I haven't found a way to add custom buttons, but it is possible to remove buttons or move the existing buttons around. It is also how to add the Quality Reporting Tool button.

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