Are there reports that I can run that will show me how many calls where made to a specific# and how many calls where made from a specific#?
<br />If so where do I find these reports?
For example. I want to find out how many calls a day are being placed to xxx-xxx-xxxx. That is an analog line and when somebody calls that # is rings ext XXXX, ext XXXX is programed on 4 different phones so it rings all 4 phones. I want to find out how many calls are being placed to this xxx-xxx-xxxx or would I just run a report based on the main ext that is programmed on all 4 phones?
You don't say what you are running. CME or CUCM. If you are running CUCM you have the option of CDR which will give detailed information on call records. If you are running CUCM post the version and I can get you a guide.
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