Hi - we have an AD-120 2.4 Build 188.8.131.52. When we run reports from the server, we can not get them to display in either HTML or comma delimited. The reports queue up & e-mail the hyperlink OK, but when you click the hyperlink to open the report, the browser will pop up and give "The page cannot ne displayed".<br>We've checked the Internet Options > Advanced tab and everything is OK there. And the Active X controls seem to be in order. It's not isolated to one user. Their are five within my department that have access. None can open the reports. Any ideas ?<br><br>
Can you go to the reports directory under \commserver and open the HTM file for the reports directly on the local box? If so, make sure the share on that directory is still in place for everyone. It's not uncomon for someone to come along and lock down or remove the share on the Unity box for security reasons. If the share's not there no one off the box will be able to open the files in that directory.
OK - We double-checked everything this A.M. - We can pull up the reports locally with no problem. And the share was allowed for the appropriate users. But, when tested on the machines in our IS dept., we still get the "Cannot be displayed" error. All the machines we tested on are allowed in the share.
well... if you can pull them locally but you can't access them off box it's definitely something to do with your remote access to the Unity box/reports directory, sounds like Unitys kicking out the file information OK.
The reports URL emailed to the users references a machine name in the format "file:\\(machine name)\reports\....", could it be a DNS issue and the machine name is not being resolved properly on the clients? Can you guys manually surf to the share name from file explorer on a client box and find/open the report link that way?
Its gotta be related to the share or the resolution of the machine name or something along those lines.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.