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Community Member

Reset the 7961 IP phone to factory defaults

Does anyone know how to reset the 7961 IP phone to factory defaults ?

4 REPLIES
VIP Purple

Re: Reset the 7961 IP phone to factory defaults

Take a look at the following link.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

Hope this helps. If so, please rate the post.

Brandon

Community Member

Re: Reset the 7961 IP phone to factory defaults

Thanks for your help.

The 79x1 has diferent method.

Community Member

Re: Reset the 7961 IP phone to factory defaults

maybe this will help. I found it on the internet but haven't got a change to test is.

You can perform a factory reset of the Cisco 7940, 7941, 7960, 7961 and 7970 phone by holding down "#" as it powers up (or resets), at which point you then dial 123456789*0#. This is useful for many types of recovery, especially when the phone is so disabled that it cannot enter Network Configuration to reset to factory default.

Community Member

Re: Reset the 7961 IP phone to factory defaults

Thanks for your help.

I've already done this but probably there is a malfuntion with the phone.

thanks

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