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New Member

Restoring Data from Historical Reporting

I need to restore only the data that's found in the Historical Reports for our Call Center. Does anyone know which database I need to restore and how I would go about doing this? I think the database I need is: DB_CRA_CCDR.

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Silver

Re: Restoring Data from Historical Reporting

This link gives an insight on Historical Report databases.

Managing the Cisco CRA Historical Report Databases

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_administration_guide_chapter09186a008018f7d2.html

New Member

Re: Restoring Data from Historical Reporting

Thanks.

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