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Community Member

Restriction in a User basis?

Hi, I'm using call restriction by asigning ip phones to a certain partition and calling-search-space. I'm not able to make certain calls from my restricted phone but I can easily move to a non-restricted phone and call with no problem.

Is there a way to restrict in a user basis where I had to use my own personal code no matter from the phone I am calling? Will Cisco add this in the future?

Thank you,

Julio

4 REPLIES
Cisco Employee

Re: Restriction in a User basis?

Using Cisco CallManager 3.1 and CRA2.2 which are both available for upgrade in the Software Center, you can use a new feature called Extension Mobility.

The basic idea is that you have a phone with no rights to call outside sitting at a desk (or wherever). A user can sit at the phone, and by pressing the Services button, they can "login" to the phone using their user id and PIN. Once they do this, the phone quickly resets and has their own extension, and they will have their own normal Calling Search Space.

When finished, the user can log out of the phone, or the administrator can enforce a global "maximum login time."

Here are some configuration links for you:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/adm_sys/ccmcfg/b06dvprf.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/adm_sys/ccmsys/a07hotel.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/serv_fea/ext_serv/esgd03.htm

Community Member

Re: Restriction in a User basis?

Hi,

I installed Extension MObility and it works fine. On the other hand, most of our customer's phones are 7910s which do not support Extention MObility.

Is Cisco developing restrictions by personal codes? Can we expect this on future releases? When would that be?

Thank you,

Cisco Employee

Re: Restriction in a User basis?

I know that there are many customers interested in personalized or department based account codes or billing codes but I don't know of any solution for this right now. You might be able to use an IVR system that is tied into a RADIUS server or something like that but I have not done this so I don't know exactly how to implement it.

Community Member

Re: Restriction in a User basis?

I believe you can accomplish this by using Extension Mobility. Of course every user would have to login to use their phone and logout when they leave.

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