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New Member

Retrieve a message from Unity Server for authorities

Greetings,

I have a unique situation here, someone left a threatening voice mail for one of my users. I police are wanting to get a copy of the voice mail. Is there a way I can get a copy of the message in .wav format so I can put int on CD for the police?

Unity 3.1(5)

Exchange 2000

Thanks

3 REPLIES

Re: Retrieve a message from Unity Server for authorities

Hello -

You did not say if you have a unified messaging or voicemail only implementation, but I can tell you easily how to do this for unified messaging. Open the voicemail with Outlook (and ViewMail client). In the media master controls, click on the black down arrow and select Copy to File. This saves the file in *.wav format. Or you could right-click the wav file attachment and select Save As - the default is *.wav to the desktop of the PC or other desired media.

Ginger

New Member

Re: Retrieve a message from Unity Server for authorities

Sorry about that, we have a voicemail only implementation.

New Member

Re: Retrieve a message from Unity Server for authorities

Use Outlook Web Access and open up the subscribers mailbox. You can then open the message up and save the wav attachment.

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