When an external call is forwarded from the operator to an extensions voicemail, is it possible 2 setup in Unity a way for the external caller to get back from this voicemail to the operator for redirection.
This feature should be enabled by default. All you have to do is go to the operator call handler and select call transfer. Then select Yes, ring a subscriber at this extension: and put in the extension of the operator. If you look at caller input on a subscribers mailbox you can see that O is already turned on for each subscriber. So all you have to do is modifiy the operator call handler.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...