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Returning to operator From Voicemail

When an external call is forwarded from the operator to an extensions voicemail, is it possible 2 setup in Unity a way for the external caller to get back from this voicemail to the operator for redirection.

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2 REPLIES
Cisco Employee

Re: Returning to operator From Voicemail

This feature should be enabled by default. All you have to do is go to the operator call handler and select call transfer. Then select Yes, ring a subscriber at this extension: and put in the extension of the operator. If you look at caller input on a subscribers mailbox you can see that O is already turned on for each subscriber. So all you have to do is modifiy the operator call handler.

Thank you,

-Mckee

New Member

Re: Returning to operator From Voicemail

McKee,

Problem sorted

Cheers 4 the advice

Thanx

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