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ring on second line

annayuzhao
Level 1
Level 1

Is there a way to ring the second line on 7960( for operator)when a call is forwarded from first line?I know we can change the configuration on secondline in the CCM to make it ring once or ring , but I tested this is only useful when you call the second line directly not forwarded from first line. Thanks

2 Replies 2

moigonza
Cisco Employee
Cisco Employee

I'm not sure what the question is. What versions of Cisco CallManager are you using? In general, on a 3.3(3) and 4.0(1) system you should be able to forward your first line to a second line on the same phone.

the question is about to get the ring on the second line instead of flash. Anyway, it's working by turning on the ring on the second line. thanks