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Community Member

RisPort Help~ HTTP Version Not Supported


I'm trying to get a realtime information(Phone ip address) by AXL RisPort,but i get a error: "HTTP Version Not Supported",it is so strange~!

i have added a web reference(https://<myCmServer>:8443/realtimeservice/services/RisPort?WSDL) on my web site with VS2005(C#).

help me~Thanks a lot.

Community Member

Re: RisPort Help~ HTTP Version Not Supported

Try changing the version of your request to v1.0.

Community Member

Re: RisPort Help~ HTTP Version Not Supported

Thanks for your reply,

This really works.

But the problem now is in

RisPort web service's Method,

SelectCmDeviceResult SelectCmDevice(ref string StateInfo, CmSelectionCriteria CmSelectionCriteria);

i don't know what's initialize value of StateInfo,so i make it null,but the response of SelectCmDeviceResult.CmNodes is null,so i can't get any realtime information. can you help me?

there is my source code:

CM5WebReference.RISService myRis = new CM5WebReference.RISService();

ServicePointManager.ServerCertificateValidationCallback = new System.Net.Security.RemoteCertificateValidationCallback(ValidateServerCertificate);

CM5WebReference.CmSelectionCriteria csc = new CM5WebReference.CmSelectionCriteria();

myRis.Credentials = new NetworkCredential("CCMAdministrator", "passwrod");

ServicePointManager.Expect100Continue = false;

myRis.SoapVersion = System.Web.Services.Protocols.SoapProtocolVersion.Soap11;

CM5WebReference.CmSelectionCriteria cmSelection = new CM5WebReference.CmSelectionCriteria();

string stateInfo = ""; //is null? or....

csc.Class = "Any";

csc.Status = "Any";

csc.SelectBy = "Name";

CM5WebReference.SelectItem selectit = new CM5WebReference.SelectItem();

selectit.Item = "AppIpAddr";

CM5WebReference.SelectItem si = new CM5WebReference.SelectItem();

si.Item = "Name";

CM5WebReference.SelectItem[] sis = new CM5WebReference.SelectItem[2] { selectit,si };

csc.SelectItems = sis;

CM5WebReference.SelectCmDeviceResult a = myRis.SelectCmDevice(ref stateInfo, csc);

cmselectCri.SelectBy = "Name";

cmselectCri.Class = "Any";

if (a.CmNodes != null) //always null,it's so strange...


CM5WebReference.CmNode[] cn = a.CmNodes;

CM5WebReference.CmDevice[] cd = cn[0].CmDevices;

string ip = cd[0].IpAddress;


my entironment:



Community Member

Re: RisPort Help~ HTTP Version Not Supported

We have CCM 4.2. The following aspx page works fine in our environment. I added a web reference to the service http://ccmServer/soap/RisPort.wsdl via VS2005 GUI.

There is a sample code in c#:

protected void Page_Load(object sender, EventArgs e)


CiscoRis.DeviceQueryService ris = new CiscoRis.DeviceQueryService();

ris.Credentials = new NetworkCredential(ConfigurationManager.AppSettings["CcmUser"], ConfigurationManager.AppSettings["CcmPassword"]);

ris.Url = ConfigurationManager.AppSettings["CiscoRis.DeviceQueryService"];

CmSelectionCriteria filter = new CmSelectionCriteria();

filter.MaxReturnedDevices = uint.MaxValue;

filter.Class = DeviceClass.Phone;

filter.Model = 255; //any model

string stateInfo = null; //execution summary

SelectCmDeviceResult result = ris.SelectCmDevice(ref stateInfo, filter);

CmNode[] nodes = result.CmNodes;

CmDevice[] devices = nodes[0].CmDevices;

foreach (CmDevice device in devices)






Additional information about AXL Serviceability Programming is on

Community Member

Re: RisPort Help~ HTTP Version Not Supported

I have been able to successfully call DeviceQueryService using Eclipse'a auto generated Web Services Client (It uses Apache Axis to read a WSDL and generate all the code to call a web service). Took me 10 mins to be up and running. I am thinking to post a blog on it.

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