Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Roaming SoftPhone & Resources

Hello,

I have a client who has "roaming softphone users" that travel around the country. As of right now, each softphone is assigned to a static device pool with a static media resource group list (MRGL). This means that when a SoftPhone user based in Texas roams to the California office, they are still using media resources in texas. Does anyone know how to make this change dynamically as they move?

2 REPLIES
Silver

Re: Roaming SoftPhone & Resources

You have to configure for roaming profile in call manager for the roaming users. Now I think it is using the extension mobility to connect from the remote side, you have to disable that and enable the roamimg profile.

New Member

Re: Roaming SoftPhone & Resources

Hi

i have ccm 3.1 i can use it in that version?

120
Views
0
Helpful
2
Replies
CreatePlease to create content