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Silver

Route a pattern to a CTI Route Point - maintain original dialed number?

Is it possible to route a pattern (say, 7.@) to a CTI Route Point (at say port 5000), yet maintain the original dialed number at the route point (ie the route point receives the original dialed number)?

It's easy to configure a translation pattern that translates 7.@ to 5000, but the dialed number becomes 5000, and the original dialed number is lost. Unfortunately it is not treated as a forward/transfer, but rather the transformation occurs before any call routing takes place (which makes sense).

Any thoughts on how to accomplish this?

2 REPLIES
Cisco Employee

Re: Route a pattern to a CTI Route Point - maintain original dia

Hi,

In order for the application to receive both the called number and the original called number (to look up in a database for instance), you need the call to be routed to a device that has CFA set to the route point. For example, if you wanted to send all long distance call attempts that use 7 as the access code to a route point with DN 5000, then you can make another device (phone, CTI port, CTI Route Point, doesn't matter -- it's not going to register) and give that device a DN of 71XXXXXXXXXX and then set the Call Forward All to 5000.

Silver

Re: Route a pattern to a CTI Route Point - maintain original dia

Thanks for the reply!

When you say it's not going to register, does that mean that scalability is not a problem in potentially routing a large volume of calls through that route point? Would you anticipate any scalability issues that should be considered in this scenario?

Thanks!

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