You will create a Translation Pattern that will translate 0 into whatever number it is you are using for collect calls. Just put the translation in a partition that your phones have access to, and assign the translaction pattern a css that can make outbound calls. See attached.
Thanks. I know how translaton works, what I didn't know is how call collect works.As you stated here, there must be a number to dial the telco operator though user just dial 0. So that means I have to ask customer that what's their current number(maybe 1800) in their PBX system to reach the telco operatoro since we'll rip off the PBX and put a CCM.
Yes, for collect calls you have to dial a 800 number to reach a automated or live operator. There you will be asked for your name and the phone number you want to call. The operator will place a call for you, and charge the called party if they accepts the collect call.
So, yes the 0 has to be translated to whatever collect call numbers your users use. For example, you can call 1800COLLECT or 1800CALLATT in US to reach a colect call operator.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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