Is there a way in unity to accomplish the following?<br><br>1. Call comes in.<br>2. Caller is prompted for their account number (say 5-6 digits).<br>3. Based on account number entered the call is routed to a specific subscriber or call handler. <br><br>Possibilities for routing calls:<br>* Individual account numbers can all be routed differently.<br>* All recognized account numbers get routed to the same place and all unrecognized account numbers get routed somewhere else.<br>* All acount numbers within certain ranges get routed to the same place (can have multiple ranges). <br><br><br><br>
Unity doesn't really have a mechanism for this. The IDs we lookup based on user input are all associated (one for one) with IDs on objects in our database (Subscribers, call handlers, interview handlers...).
routing rules can be configured to route incoming call based on ranges of information but this is typically ranges of calling IDs or port/trunk numbers and the like, not user enter DTMF.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...