I have two Cisco 1750 routers at 2 remote sites running VOIP that qos & rtp compression commands are used but one of the routers seems to "hang" occasionally each time(not every time) it accepts an incoming telnet session, since then I cannot ping the router and it will sometimes reboot itself and sometimes remains "hang" until cold rebooted locally.
A partial output of "show version" shows:
Router uptime is 16 minutes
System returned to ROM by error - a SegV exception, PC 0x8083A98C at 14:29:55 CST Tue
Feb 5 2002
System restarted at 09:46:06 CST Wed Feb 20 2002
System image file is "flash:c1700-sv3y-mz.121-3.T"
My question is Have you VOIP experts encountered this before? Is this a hardware issue? I am particularly puzzled with the meaning of "SegV exception, PC 0x8083A98C" error, which seems to have appeared after I issued rtp compression commands on the router (but no such symptom for the other router)
I have not seen an issue like this before. If you are getting a segv and it is crashing the router I suggest opening a TAC case to troubleshoot the crash. Did you notice if when you put on the rtp header compression is the command tcp header compression also being added? I have seen this before and you can try removing the tcp header compression.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...