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dvb
Community Member

Saving CCM's RTM configuration

The CallManager's Real-Time Monitoring Tool comes with a "CM-Default" configuration. When I close the RTM window (in MS Internet Explorer), all my changes are lost. How do I make changes permanent, and how do I generate a new configuration next to CM-Default?

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Anonymous
N/A

Re: Saving CCM's RTM configuration

This document might give you an insight into the problem.

Real-Time Monitoring Configuration

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4d49.html#80423

dvb
Community Member

Re: Saving CCM's RTM configuration

Thank you, this helped. Unfortunately, with this information I found out that configured and saved alarms do not work once the RTM window is closed. This renders the RTM alarm mechanism rather useless.

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