Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

SAWeb page error

Hi, we are running Unity 2.4.6.135. I am getting the following error when trying to access the "Messages" page of a subscriber in the SA:<br><br>HTTP 500.100 - Internal Server Error - ASP error<br>Internet Information Services<br><br>--------------------------------------------------------------------------------<br><br>Technical Information (for support personnel)<br><br>Error Type:<br>(0x80004005)<br>Unspecified error <br>/saweb/BodyASP/SaLangInc.asp, line 801<br><br><br>Browser Type:<br>Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; Q312461) <br><br>Page:<br>GET /saweb/BodyASP/SubsMsgBody.asp?Kind=Subs&Id=ACoronado <br><br>Time:<br>Wednesday, February 20, 2002, 3:01:36 PM <br><br><br>More information:<br>Microsoft Support <br><br>

2 REPLIES
Anonymous
N/A

Re: SAWeb page error

Chatted with our SA guys on this one today... here's what they had to say:

====================

Looking at our current code (this file has not changed much)
this area has several calls into AvSaDbConn. That error is a fairly generic trap.

(I'm assuming this is a system that has worked up until this
started happening.) I would suggest maybe one of their SA
DLLs got unregistered somehow? Have them try regsvr32 on:
\CommServer\Components\AvSaLocalizationSvr.dll
\CommServer\OrderedComs\AvSaLocaleInfoSvr.dll

Please let us know if this does fix it so we can add an
explicit check for this case.

===================

can you give that a try?


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: SAWeb page error

Also, can you try IE6 instead of Mozilla? We've never tested with non IE browsers.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

102
Views
0
Helpful
2
Replies
CreatePlease login to create content