Is it possible for users to have the phones forwarded automatically to an off-net number during certain hours of the day. Basically we have some users that keep forgetting to forward their calls when they leave the office. It would be much easier to automate this process.
You could also do this with Unity using call routing rules and schedules.
However, it can be rather complex to implement if you are not familiar with
Personal Assistant is really designed specifically to handle such tasks and if you have a significant number of people to deploy this for, it's probably a better use of your time setting up Personal Assistant as it will allow flexibility for the end user in regards to changing schedules, etc.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...