To the Experts,<br><br>I am looking to see if my theroy is correct. I am running CM 3.0.11 and Unity 188.8.131.52. I was looking in the schedule section to see if there was a way to set a certain schedule by date. <br><br>For example, here at my work we regularly work 8 hr days 7-4 with 1 hr lunch Monday - Fridays. But during the holiday season we some times work 4 10 hr days to get one off besides the regulay holiday. This week we worked 10 hours on the 16th, 19th, 20th and 21st to have Friday the 23rd off.<br><br>My situation comes in that my call hadlers are set for Regular hours and After Hours to obey holiday schedule. So when we come in early 1 hour and stay late one hour (6-5) it is playing the After Hours greeting for those two hours.<br><br>Question: Is there a way to set a call handler by Date?<br>I was looking around and the only thing Could find to set by date is a holiday. So then my theroy is that I can not set call handlers by dates, only by days and hours.<br><br>I know i could go in before the 10 hour work week and change the hours on the After hours Greeting. That would fix the problem this year but then when next year comes around i would have to do it all over again. We do this for a couple of holiday for the year so if the unity is able to do that it would be nice.<br><br>Well thanks for the help,<br><br><br><br>Troy Dean<br>Elevating Boats LLC.<br>900 St. Bernard Pkwy<br>Braithwaite, La 70040<br>E-Mail: firstname.lastname@example.org
your theory is correct... there is no date driven schedule that allows you to change the hours based on the date. The holiday schedule simply means a schedule over ride such that all calls for that handler on that day are trated as "after hours".
It'd be kinda nice to have a calendar type control for schedules so you could dictate a change in hours based on the day of the week/month/year and the like, but that'd be a pretty invovled change from where we're at now I'm afraid... schedules are just stored as strings of on/off times for standard and off hours scheule reporting.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.