how do you read these traces? better yet, having issues with some of my phones, call drop, one way audio, and i want to start doing some troubleshooting. is there a definite documented way i can go about doing this.
Normally those traces are used here in TAC and by DE folks, we have some internal training regarding these topic, I dont know if this training is offer to partners.
What I would do in your case is to capture "working scenarios" so you know how a phone|GW|db| or other process behaves normally. Although SDI|CCM traces are always a good start and normally are enough before opening a case with us.
Regarding SDI you can find some info here in CCO or in the Troubleshooting Cisco IP Telephony book.
You will likely find more use in a sniffer trace for one way audio issues and disconnect. You will be able to view skinny messages. For the end user detail CCM traces in conjunction with Sniffer output will be your best option. You will want to look into TRANSLATOR X to help with the detail traces.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...