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Seen this error?

Error: DeviceTransientConnection - Transient connection attempt.

Connecting Port: 2000

Device name [Optional].: SEP000A8AA21228

Device IP address.: XXX

Device type. [Optional]: 8

Reason Code [Optional].: 1

App ID: Cisco CallManager

Cluster ID: CNB-CMSUB-Cluster

Node ID: XXX

Explanation: A connection was established and immediately dropped before completing registration. Incomplete registration may indicate a device is rehoming in the middle of registration. The alarm could also indicate a device misconfiguration, database error, or an illegal/unknown device trying to attempt a connection.

Recommended Action: No action is required if this event was issued as a result of a normal device rehome..

Any phones that were connected to the subscriber server were not able to make internal or external calls. All phones showed as registered in Call Manager. I looked and found the error listed, and it stated that if that service fails, it should connect to the secondary CM Server. Ours did not...When I shut down the CM service on the Primary CM, it did finally cut over. Any suggestions would be great.

1 REPLY
Bronze

Re: Seen this error?

Hi,

Check this URL and verify whether the Voice Gateway was configured correctly for Secndary CM

http://www.cisco.com/warp/public/788/AVVID/backup_cm.pdf

Hope this helps

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