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Send message by extension number

Hi,<br><br>We use Unity 2.4. When I dial into my Unity voice mailbox to send a voice message, my choice is to send messages by names of subscribers or distribution list. Is there a way to send messages by extension number?<br><br>Thanks.<br><br>

2 REPLIES
Anonymous
N/A

Re: Send message by extension number

Users can change this option from Active Assistant. Or you could be a nice person and change it for them. Change the Subscribers "Sending Messages" option to "By Extension". It's under the Subscriber's Conversation Page. If you have alot of users to change, use Jeff's Bulk Edit utility (a godsend).

You'll also want to update your Subscriber Template for any new users you create.

Brent

Anonymous
N/A

Re: Send message by extension number

You can also switch addressing modes over the phone... if you hit "##" you'll switch from spelling to extension and vice versa. I do this sometimes when I forget the extension of the user I'm looking for.


Jeff Lindborg
Unity Product Architect
Active Voice
jlindborg@activevoice.com
http://members.home.net/jlindborg

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