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Service Pack install screwed up access to ccmadmin.

I've upgraded my callmanager to 3.1.2(c) finally and

ran the following service pack and COM+ fix up files



Apparently, the Service Pack file adjusted permissions on the server for the IWAM_Guest account

because I'm locked out of the ccmadmin page. I get

authenticated properly, but then get a "Internal Error" page. In the event viewer I see that the error

is a COM+ logon failure issue concerning the IWAM_Guest account.

As a test, I made the IWAM_Guest account part of the

local Admin group on my subscriber and that seemed to

work. Doing the same thing on the publisher didn't have the same results.

I don't want to leave the IWAM_Guest Account as an admin account.

Can someone offer advise on reseting the permissions

correctly please.

Scott O'Donnell


Re: Service Pack install screwed up access to ccmadmin.

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center ( or speak with a TAC engineer. You can open a TAC case online at

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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