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New Member

Services Host not found

I have CCM 3.3.3 and IP phone 7960. I have installed SDK v3.3 and try to use its examples: clock.asp,logo.asp... I have added them to IP phones services and subscribed IP phones to these services.

But when I press "Services" button, it gave me Host not found.

In the Network Configuration of IP phone 7960, I found Service URL is:

http://callmanager/ccmcip/getservicesmenu.asp

when I browsed this link by another computer, I got : "To set up speed dials and other services for your phone, please go to ( undefined )".

Is it the problem of CCM or IP telephone can not reach web server ?

I appreciate any help.

6 REPLIES

Re: Services Host not found

Check the service url in the phone's config (you can do this on the phone directly).. does it point to a valid url that can be reached from the network the phone is in?

New Member

Re: Services Host not found

Thank you for your response. I have checked it

The Service URL is:

http://callmanager/ccmcip/getservicesmenu.asp

when I browsed this link by another computer, I got : "To set up speed dials and other services for your phone, please go to ( undefined )".

I unbloked the network congiguration but could not find any softkey to change the Services URL directly from the IP telephone.

New Member

Re: Services Host not found

You need to override that URL and put the IP adddress of your CallManager.

New Member

Re: Services Host not found

New Member

Re: Services Host not found

I named my CCM: callmanager that why I got this link:

http://callmanager/ccmcip/getservicesmenu.asp

The IP phone also got DNS timeout message in the Status message so I think the problem is my DNS server which is hosted on my CCM also, it did not work.

I went to Network Configuration of IP phone 7960, I navigated to Service URL, but there was no option (softkey) for me to change the current link to:

http://CCM_IP_ADD/ccmip/getservicesmenu.asp

Do I need to change any thing on CCM or configuration of the IP phone?

Thank any help.

New Member

Re: Services Host not found

I fixed it, thanx all.

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