04-17-2007 04:34 AM - edited 03-13-2019 04:04 PM
I have CCM 3.3.3 and IP phone 7960. I have installed SDK v3.3 and try to use its examples: clock.asp,logo.asp... I have added them to IP phones services and subscribed IP phones to these services.
But when I press "Services" button, it gave me Host not found.
In the Network Configuration of IP phone 7960, I found Service URL is:
http://callmanager/ccmcip/getservicesmenu.asp
when I browsed this link by another computer, I got : "To set up speed dials and other services for your phone, please go to ( undefined )".
Is it the problem of CCM or IP telephone can not reach web server ?
I appreciate any help.
04-17-2007 05:30 AM
Check the service url in the phone's config (you can do this on the phone directly).. does it point to a valid url that can be reached from the network the phone is in?
04-17-2007 05:42 AM
Thank you for your response. I have checked it
The Service URL is:
http://callmanager/ccmcip/getservicesmenu.asp
when I browsed this link by another computer, I got : "To set up speed dials and other services for your phone, please go to ( undefined )".
I unbloked the network congiguration but could not find any softkey to change the Services URL directly from the IP telephone.
04-18-2007 12:58 PM
You need to override that URL and put the IP adddress of your CallManager.
04-18-2007 12:59 PM
I mean specifically:
04-19-2007 02:40 AM
I named my CCM: callmanager that why I got this link:
http://callmanager/ccmcip/getservicesmenu.asp
The IP phone also got DNS timeout message in the Status message so I think the problem is my DNS server which is hosted on my CCM also, it did not work.
I went to Network Configuration of IP phone 7960, I navigated to Service URL, but there was no option (softkey) for me to change the current link to:
http://CCM_IP_ADD/ccmip/getservicesmenu.asp
Do I need to change any thing on CCM or configuration of the IP phone?
Thank any help.
04-22-2007 01:48 PM
I fixed it, thanx all.
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