Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Setting ring duration before call goes to voicemail

Does anyone know how to set the ring duration on a specific phone before call goes to voicemail?

We are using CME 3.2 and we have 7940 series IP phones.

Thanks in advance for your help.

4 REPLIES

Re: Setting ring duration before call goes to voicemail

You may define how long a phone can ring with no answer before returning disconnect tone to the caller. This timeout is used only for extensions that do not have call-forward-no-answer (CFNA) configured

telephony-service

timeouts ringing 120

if u have forward to voice mail do the following

ephone-dn 2 dual-line

call-forward noan [voicemail number]timeout 10

change the 10 to whatever number u want

good luck

if helpful rate

New Member

Re: Setting ring duration before call goes to voicemail

I am a bit confused. The extension forwards to voicemail, so do I need to set both "timeouts ringing" and "call-forward noan [voicemail number]timeout"?

Re: Setting ring duration before call goes to voicemail

Hi mmonteiro11,

telephony-service

timeouts ringing 120

- THE ABOVE IS A TELEPHONY SERVICE COMMAND TO BE SET TO ALL PHONES. THIS COMMAND SETS THE PHONE TO RING FOR X SECOND OR IN THIS CASE 120 SECONDS. YOU SHOULDN'T NEED THIS THOUGH.

call-forward noan [voicemail number]timeout 10

- THIS COMMAND SET'S THE NO ANWSER TIMEOUT TO 10 AFTER 10 SECONDS THE CALL WILL FORWARD TO VOICEMAIL. THIS COMMAND SHOULD BE THE ONLY ONE YOU NEED.

HTH, Please rate if so.

Regards,

Justin

Re: Setting ring duration before call goes to voicemail

hi there based on the commands i sent u just change the

call-forward noan [voicemail number]timeout

so that u can decreas tyhe seconds or ringing befor the call forwarded to ur voice mail

ok :)

if helpful rate

166
Views
0
Helpful
4
Replies