Setting to disable / enable 'beep-tone on-hold'

[chrisb]

I am looking for the setting to enable the 'beep-tone' on-hold in Call Manager. Also, any news about 3.3 Call Manager on how to disable 'beep-tone' on second DN when on first DN. I understand this feature was scheduled for 3.3 release. Customers with 7914 sidecars hate this annoying beep from the other lines each time a call comes in. Thanks.

[lisa.hall]

There are two types of on-hold features which can be configured on a Call Manager 3.2 (i am not sure of version 3.3)

1. Music on Hold

2. Tone on Hold

Tone on Hold is enabled by default and cannot be disabled.Where as Music on Hold can be enabled, provided the audio file exists in flash.THe command used for this are:

telephony-service

moh music-on-hold.au

More explaination of this can be found at the following url:

Configuring and Troubleshooting Cisco IOS Telephony Service (ITS)

http://www.cisco.com/en/US/customer/tech/tk652/tk701/technologies_configuration_example09186a00800ffdcc.shtml#otherITS

As far as the Call Manager 3.3 is concerned, I am not very sure of the on-hold features.You can check this out in the url

Cisco CallManager 3.3

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet09186a008010a821.html