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setting up Call Center

can someone help to understand what are required for setting up a 24x7 Call Center ? hardware level: CallManagers, Unity and gateways required ? application level: what do we need ? Thanks for help.

Duc Vu

2 REPLIES
New Member

Re: setting up Call Center

Start by going through the URLS from http://www.cisco.com/go/callcenter.

New Member

Re: setting up Call Center

if you found the answer let me know .

because i cant do a lote of thing that i use to do

with my old pbx .

vmedrano@netsol.com.do

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