Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Shared Line Caller ID

A 7970 phone with CM4.13 is configured with 2 lines, 1 primary line and the other line shared with another phone. When primary is in use and a new call comes to the shared line, the caller ID info is not shown on top the screen as it did for calls to primary line, is there a way to do it?

Thanks!

  • Other Collaboration Voice and Video Subjects
1 REPLY
Silver

Re: Shared Line Caller ID

Enable the option "Auto Line Select" and everything should be ok

120
Views
0
Helpful
1
Replies
This widget could not be displayed.