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Shared line config propgation

We are running CM 3.2(2)c. I have a number of administrative people whose secretaries have their primary line setup as a shared line so that the secretaries can see if they are on a call or busy. There seems to be an issue with having seperate settings on shared line. When I setup the admin person with a Voicemail profile of "Unity" then set the secretary with a profile of "No Voicemail" the setting initially takes. When either phone is reloaded it picks up the settings from the other active phone. This causes the config settings to bounce back and forth as people go in and fix the settings. Any ideas?

Bill

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New Member

Re: Shared line config propgation

May be worth considering upgrading to CM 3.3 and using the IPMA application instead. We have used shared lines in the past, but what ever we apply to one device gets updated on the other after a reset as you discribe. THis would seem to follow, as what ever you apply to a DN will replicate to all other DN's on the same number.

HTH

David

1 REPLY
New Member

Re: Shared line config propgation

May be worth considering upgrading to CM 3.3 and using the IPMA application instead. We have used shared lines in the past, but what ever we apply to one device gets updated on the other after a reset as you discribe. THis would seem to follow, as what ever you apply to a DN will replicate to all other DN's on the same number.

HTH

David

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