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Shared line not able to transfer

Two phones (7960 – 7940) have a shared line. When both phones have the line in use, neither one is able to transfer that call. Has anyone experienced this?

CCM 4.1(3)

Phone load 7.2(3)

Thanks

1 REPLY

Re: Shared line not able to transfer

check the max calls configuration on these phones. If it is set to 2, I would expect this.

Thanks

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